Understanding Digital Signature statuses

What each status means

Use the table below to understand each document status and what it indicates about the progress of a signature request.

StatusDescription
Needs your signatureDocuments that require your signature.
Out for signatureDocuments that have been sent and are still waiting to be signed by one or more recipients.
Action requiredDocuments that couldn’t be signed due to an issue, such as a decline or a failed delivery. Requires your attention.
DeclinedA recipient declined to sign the document. Declined documents appear under the Action required filter.
CanceledThe document was canceled before signing was completed. Canceled documents do not appear under Action required.
SignedDocuments that have been successfully signed by all required recipients.
  1. You can view a breakdown of Digital Signature documents in your organization and see how many fall under each status.

  2. By clicking on a status, you can filter documents that have that status. Active filters are highlighted in blue.


  3. Additionally, the Status column displays the current stage of each document in the Digital Signature process, allowing you to track its progress.


  4. You can also view the status of the document by clicking the ... menu beside the document and select Details .

    • When accessing the Digital Signature Details page, you can view the document's current status under Status. The Status represents the overall progress of the document in the digital signature process.
    • Additionally, under the Signers tab, you can track the Signature Status throughout the signing cycle. The Signature Status indicates the signing status of the document for each individual signer.
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